Travel Guide
Travel Guide

Travel Guide for International Patients

If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.

After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations, as well as any additional fees and deposits.

An official invitation from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.

Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected. Lastly, remember to arrange for a remote consultation with the doctor upon your return to your home country.

Preparing for Your Trip

Passport & Visa
Passport-sized photographs
Doctor Reference Letter/Medical Documents
Proof of Employment
Income Tax Return Photocopy
Health Condition Form
Consent for Isolation Form
Relation Proof with Accompanying Applicant
Emergency Contact Information
Download Your Checklist

Insurance Coverage

Insurance Group

  • PT AA International Indonesia (Across Asia Assist)
  • International SOS Sdn Bhd
  • Global MediCALL Assistance (M) Sdn Bhd
  • EMA Global Assistance Sdn. Bhd.
  • Prestige International (S) Pte Ltd
  • IA International Assistance Sdn Bhd
  • Pacific Health Insurance Co., Ltd.

Third Party Administrators (TPA)

  • AIA Shared services (AIASS) - Regional Health Passport

Flights to Malaysia

banda-aceh-800x800
From Banda Aceh
Malacca
1 hour, 35 mins
1 nonstop flight per day
jakarta-800x800
From Jakarta
Malacca
2 hours, 10 mins
8 nonstop flights per day
Medan-800x800
From Medan
Malacca
7 hours, 10 mins
4 nonstop flights per day
palembang-800x800
From Palembang
Malacca
7 hours, 10 mins
4 one-stop flights per day
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Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:

  • Name and passport of patient and caregivers
  • Contact details
  • Flight details
  • Appointment details

Alternatively, you can take a GrabCar or taxi from the airport to Pantai Hospital Ayer Keroh.

Need to book an Airport Transfer?

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Hotels

Estadia-Hotel
Estadia Hotel
Hatten-Hotel
Hatten Hotel
Ibis-Hotel
Ibis Hotel
MITC-Hotel
MITC Hotel
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Places To Visit

A'Famosa

Sightsee the former Portuguese Fortress, among the oldest surviving European architectural remains in Southeast Asia.

A'Famosa Water Theme Park

Gear up for amazing rides and pool activities at Malaysia's largest water theme park.

Cheng Hoon Teng Temple

Visit the oldest Chinese temple in Malaysia. 

Christ Church

Discover one of Melaka's oldest defining structures built in the 18th century.

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