Travel Guide - Information for International Patients
Overview
Trip Checklist
Insurance Coverage
Airport Transfer
Accommodation
Attractions

Travel Guide for International Patients

At our hospitals, we strive to provide a seamless patient experience from start to finish. By preparing in advance, your medical journey in Malaysia can be smooth, comfortable, and stress-free.

Once your appointment is confirmed, our team will guide you on:
  • The expected duration of your procedure and recovery
  • Required medical reports, certificates, and past examination results
  • Applicable fees or deposits


We can also provide an official invitation letter to support your visa application if needed. To avoid delays, please have your documents translated into English and arrange for an interpreter if required.

Plan ahead for transport and accommodation, and consider adding extra days to your stay for flexibility in case recovery takes longer. Before you return home, we can help set up a remote follow-up consultation with your doctor to ensure continuous care.

Your health journey matters to us — let us make it seamless, safe, and reassuring every step of the way.

Preparing for Your Trip Checklist

Passport & Visa
Passport-sized photographs
Doctor Reference Letter/Medical Documents
Proof of Employment
Income Tax Return Photocopy
Health Condition Form
Consent for Isolation Form
Relation Proof with Accompanying Applicant
Emergency Contact Information
Download Your Checklist

Insurance Coverage

Insurance Group
  • PT AA International Indonesia (Across Asia Assist)
  • International SOS Sdn Bhd
  • Global MediCALL Assistance (M) Sdn Bhd
  • EMA Global Assistance Sdn. Bhd.
  • Prestige International (S) Pte Ltd
  • IA International Assistance Sdn Bhd
  • Pacific Health Insurance Co., Ltd.
Third Party Administrators (TPA)
  • AIA Shared services (AIASS) - Regional Health Passport

Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:

  • Name and passport of patient and caregivers
  • Contact details
  • Flight details
  • Appointment details

Alternatively, you can take a GrabCar or taxi from the airport to IHH Hospitals in Malaysia.

Please Select Your Preferred Hospital

Need to book an Airport Transfer?

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Accommodation

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ParkRoyal Serviced Suites Kuala Lumpur
Prince Court Medical Centre
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Dorsett Kuala Lumpur
Prince Court Medical Centre
marriote
Marriott Executive Apartments Kuala Lumpur
Prince Court Medical Centre
shangri-la
Shangri-La Kuala Lumpur
Prince Court Medical Centre
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Roxy Hotel & Apartments
Timberland Medical Centre
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Zen66 @ Roxy
Timberland Medical Centre
golden-lounge
OYO Golden Lounge
Timberland Medical Centre
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OYO Jumbo Inn
Timberland Medical Centre
438312711
Amari SPICE Penang Hotel
Pantai Hospital Penang
Ascott Hotel Gurney
Ascott Hotel Gurney
Gleneagles Hospital Penang
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Boulevard Imperial Suites
Timberland Medical Centre
Burmahtel Hotel
Burmahtel Hotel
Gleneagles Hospital Penang
55201334
Cititel Midvalley
Pantai Hospital Kuala Lumpur
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Dorsett Kuala Lumpur
Gleneagles Hospital Kuala Lumpur
491880934
DoubleTree by Hilton Kuala Lumpur
Gleneagles Hospital Kuala Lumpur
EQ Hotel
EQ Kuala Lumpur
Gleneagles Hospital Kuala Lumpur
Estadia-Hotel
Estadia Hotel
Pantai Hospital Melaka
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G Hotel (Kelawai)
Island Hospital, Gleneagles Hospital Penang
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Greenwich South Condominium
Timberland Medical Centre
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Gurney Bay Hotel, A PARKROYAL Hotel
Island Hospital, Gleneagles Hospital Penang
Hatten-Hotel
Hatten Hotel
Pantai Hospital Melaka
hom2rex
Hom2Rex
Timberland Medical Centre
276801_17021111420050931515
Hotel Seri Malaysia Penang
Pantai Hospital Penang
Ibis-Hotel
Ibis Hotel
Pantai Hospital Melaka
imperial-hotel
Imperial Lexis Kuala Lumpur
Prince Court Medical Centre
JHotel
JHotel by Dorsett
Prince Court Medical Centre
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Koptown Hotel
Pantai Hospital Kuala Lumpur
331116375
Mansion One
Island Hospital, Gleneagles Hospital Penang
MITC-Hotel
MITC Hotel
Pantai Hospital Melaka
ND-Hotel
ND Hotel
Pantai Hospital Melaka
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Oakwood Hotel & Residence Kuala Lumpur
Gleneagles Hospital Kuala Lumpur
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Olive Tree Hotel Penang
Pantai Hospital Penang
ParkRoyal
ParkRoyal Kuala Lumpur
Prince Court Medical Centre
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Penang Marriott Hotel
Island Hospital, Gleneagles Hospital Penang
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Pullman Bangsar
Pantai Hospital Kuala Lumpur
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Somerset Medini Iskandar Puteri
Gleneagles Hospital Johor
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Somerset Puteri Harbour
Gleneagles Hospital Johor
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Sun Inns
Pantai Hospital Melaka
866452_15062409030030557327
Super 8 Hotel @ Bayan Baru
Pantai Hospital Penang
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Sutera Harbour Resort
Gleneagles Hospital Kota Kinabalu
Swiss-Garden_Hotel
Swiss & The Shore Hotel
Pantai Hospital Melaka
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The Corum View Hotel
Pantai Hospital Penang
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The Millen Penang
Gleneagles Hospital Penang
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The Nomad Bangsar
Pantai Hospital Kuala Lumpur
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Vouk Hotel Suites
Island Hospital, Gleneagles Hospital Penang

Attractions

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Petronas Twin Towers

Pay a visit to the world's tallest twin towers.

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KL Tower

Step into the world's 7th tallest tower.

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Brickfields (Little India)

Celebrate Malaysia's Indian heritage and visit the temples and markets of Little India.

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National Mosque of Malaysia

Visit one of the oldest buildings in Malaysia with beautiful Islamic architecture.

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A'Famosa

Sightsee the former Portuguese Fortress, among the oldest surviving European architectural remains in Southeast Asia.

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A'Famosa Water Theme Park

Gear up for amazing rides and pool activities at Malaysia's largest water theme park.

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Arulmigu Sri Rajakaliamman Glass Temple

Discover a spectacular and unique glass temple listed in the Malaysian Book of Records of 2010.

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Bako National Park

It's good to take a break from city life to surround yourself with nature. there are over 10 trails for you to choose from, ranging from beginner-friendly to 3 hour hikes. Your effort will be worth it though, as these trails lead to secluded beaches, swamps, and cliffs overlooking said beaches.

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Bazaar Karat

Pay a visit to Johor's bustling night bazaar and browse an assortment of rows of food and goodies.

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Borneo Cultures Museum

Nestled in the very centre of Kuching, the Borneo Cultures Museum stands proudly with 5 floors of artefacts representing Sarawak's traditional heritage. The museum also features an exhibition highlighting the relationship between local communities and the environment.

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Carpenter Street

Carpenter Street is attached to Ewe Hai Street, one of the city's oldest roads, where the culture is rich and the history even richer. There's so much to see and experience here, including Chinese houses from the 19th century, Chinese temples, and local cuisine.

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Cheng Hoon Teng Temple

Visit the oldest Chinese temple in Malaysia.

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Cheong Fatt Tze Mansion

Immerse yourself in the rich history and culture at The Blue Mansion, one of the most iconic buildings to have won the UNESCO award.

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Christ Church

Discover one of Melaka's oldest defining structures built in the 18th century.

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City Mosque

Considered the most beautiful structure in the city, this unique floating mosque is a place you must visit during your stay.

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Clan Jetties

Visit a water village built by Chinese immigrants more than a century ago.

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Coral Flyer

Experience the longest island zipline in the world with breathtaking views over sparkling clear waters.

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Escape Adventure Play

Enjoy an exciting getaway at an award-winning theme park with exciting rides in a natural environment.

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Fort Cornwallis

Discover a monument with great historical significance built in the 17th century.

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Gaya Street Sunday Market

Enjoy a taste of the local flavours and goodies at a weekend street bazaar.

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Gurney Plaza Mall & Gurney Paragon

Shop and Dine at two of Penang's busiest malls.

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Handicraft Market

Also known as the Filipino Market, this is the perfect place to hunt for an assortment of local souvenirs.

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Jalan Tuanku Abdul Rahman

Visit one of Malaysia's bustling night markets.

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Jesselton Point Waterfront

Visit a quaint historical waterfront district with casual dining and shopping.

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Johor Bahru Chinese Heritage Museum

Learn about the rich history and culture of the Chinese migrants who came to Johor during the Ming and Qing Dynasties.

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Jonker Street

Stroll through the main street of Melaka's Chinatown and sample the mouth-watering local flavours. Jonker Street's night market is held here every weekend.

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Kuching Cat Museum

Kuching Cat Museum is reputed as the world's first cat museum dedicated to the feline. It boasts more than 4000 artefacts displayed in four different galleries.

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Kuching Waterfront

The Kuching waterfront is a scenic promenade along the Sarawak River, where you can enjoy a leisurely stroll, admire the views, watch the boats, and catch the sunset. The waterfront is also home to some of the city's landmarks, such as the Darul Hana Bridge, the Floating Mosque, the Astana and Fort Margherita.

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Legoland

Bring your family to the largest Lego theme park in Asia for a day of fun and adventure.

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Melaka Sultanate Palace Museum

Pay a visit to a museum rich in the Malay Sultanate's heritage and history.

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Puteri Harbour

Play, dine, shop, or stay at the award-winning Puter Harbour, the jewel of Iskandar Puteri.

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St. Xavier Church Melaka

Soak in the gorgeous neo-Gothic architecture bult in the 19th century.

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The Top Komtar

Experience a breathtaking panoramic view of Penang in the 6th tallest building in Malaysia.

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Tua Pek Kong Temple

The focal point for the entire Chinese community in Kuching, and the oldest temple in the city, this temple serves as a major tourist attraction.

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Tunkul Abdul Rahman Park

Relax and enjoy beach activities in a marine park.

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Need assistance?
Just a click away and we’re ready to help.

Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.

Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia

Need assistance?
Just a click away and we’re ready to help.

Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.

Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia

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