Travel Guide for International Patients
If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.
After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations, as well as any additional fees and deposits.
An official invitation from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.
Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected. Lastly, remember to arrange for a remote consultation with the doctor upon your return to your home country.
Preparing for Your Trip Checklist
| ✓ | Passport & Visa |
| ✓ | Passport-sized photographs |
| ✓ | Doctor Reference Letter/Medical Documents |
| ✓ | Proof of Employment |
| ✓ | Income Tax Return Photocopy |
| ✓ | Health Condition Form |
| ✓ | Consent for Isolation Form |
| ✓ | Relation Proof with Accompanying Applicant |
| ✓ | Emergency Contact Information |
Insurance Coverage
Insurance Group
- PT AA International Indonesia (Across Asia Assist)
- International SOS Sdn Bhd
- Global MediCALL Assistance (M) Sdn Bhd
- EMA Global Assistance Sdn. Bhd.
- Prestige International (S) Pte Ltd
- IA International Assistance Sdn Bhd
- Pacific Health Insurance Co., Ltd.
Third Party Administrators (TPA)
- AIA Shared services (AIASS) - Regional Health Passport
Find a Flight to Visit Us
Planning your journey to one of our hospitals? Explore the best flight options and convenient schedules to make your trip as smooth and stress-free as possible.
Airport Transfer
You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:
- Name and passport of patient and caregivers
- Contact details
- Flight details
- Appointment details
Alternatively, you can take a GrabCar or taxi from the airport to Pantai Hospital Penang.
Plan My Journey
From
Medan Kuala Namu (KNO)
To
Penang (PEN)
Accommodation
Amari SPICE Penang Hotel
Pantai Hospital Penang
Hotel Seri Malaysia Penang
Pantai Hospital Penang
Olive Tree Hotel Penang
Pantai Hospital Penang
Super 8 Hotel @ Bayan Baru
Pantai Hospital Penang
The Corum View Hotel
Pantai Hospital Penang
Attractions
Cheong Fatt Tze Mansion
Immerse yourself in the rich history and culture at The Blue Mansion, one of the most iconic buildings to have won the UNESCO award.
Google Maps
Escape Adventure Play
Enjoy an exciting getaway at an award-winning theme park with exciting rides in a natural environment.
Google Maps
Fort Cornwallis
Discover a monument with great historical significance built in the 17th century.
Google Maps
The Top Komtar
Experience a breathtaking panoramic view of Penang in the 6th tallest building in Malaysia.
Google Maps
Need assistance?
Just a click away and we’re ready to help.
Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.
Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia
Need assistance?
Just a click away and we’re ready to help.
Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.
Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia
