Overview

Trip Checklist

Insurance Coverage

Airport Transfer

Accommodation

Attractions

Travel Guide for International Patients

At our hospitals, we strive to provide a seamless patient experience from start to finish. By preparing in advance, your medical journey in Malaysia can be smooth, comfortable, and stress-free.

Once your appointment is confirmed, our team will guide you on:

The expected duration of your procedure and recovery
Required medical reports, certificates, and past examination results
Applicable fees or deposits

We can also provide an official invitation letter to support your visa application if needed. To avoid delays, please have your documents translated into English and arrange for an interpreter if required.

Plan ahead for transport and accommodation, and consider adding extra days to your stay for flexibility in case recovery takes longer. Before you return home, we can help set up a remote follow-up consultation with your doctor to ensure continuous care.

Your health journey matters to us — let us make it seamless, safe, and reassuring every step of the way.

Preparing for Your Trip Checklist

✓	Passport & Visa
✓	Passport-sized photographs
✓	Doctor Reference Letter/Medical Documents
✓	Proof of Employment
✓	Income Tax Return Photocopy
✓	Health Condition Form
✓	Consent for Isolation Form
✓	Relation Proof with Accompanying Applicant
✓	Emergency Contact Information

Download Your Checklist

Insurance Coverage

Insurance Group

PT AA International Indonesia (Across Asia Assist)
International SOS Sdn Bhd
Global MediCALL Assistance (M) Sdn Bhd
EMA Global Assistance Sdn. Bhd.
Prestige International (S) Pte Ltd
IA International Assistance Sdn Bhd
Pacific Health Insurance Co., Ltd.

Third Party Administrators (TPA)

AIA Shared services (AIASS) - Regional Health Passport

Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information: