Travel Guide
Overview
Trip Checklist
Insurance Coverage
Airport Transfer
Accommodation
Attractions

Travel Guide for International Patients

If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.

After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations.

An appointment letter from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.

Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected.

Preparing for Your Trip Checklist

Passport & Visa
Passport-sized photographs
Doctor Reference Letter/Medical Documents
Proof of Employment
Income Tax Return Photocopy
Health Condition Form
Consent for Isolation Form
Relation Proof with Accompanying Applicant
Emergency Contact Information
Download Your Checklist

Insurance Coverage

Insurance Group
  • Malaysia Preferred Partners
    • AIA (Smart Panel of Hospitals)
    • Great Eastern (The Great Journey)
    • Great Eastern Takaful
    • Great Eastern
    • Prudential (PRUPanel Plus)
    • Prudential BSN Takaful
    • Prudential
  • Regional Preferred Partners
    • Prudential
    • AIA
    • Manulife
    • AXA
    • iXchange
  • Other Malaysia Partners
    • Allianz
    • AmMetLife
    • Berjaya Sompo Insurance
    • Cigna Healthcare
    • Etiqa
    • Fullerton Health
    • Hong Leong Assurance
    • International SOS
    • KWSP (EPF)
    • Liberty Insurance
    • Lonpac
    • MCIS Life
    • PERKESO
    • Sun Life
    • Tenaga Nasional
    • Tokio Marine Insurance Group
  • Other Regional Partners
    • Allianz
    • Chubb Life
    • FWD Insurance
    • Generali
    • MSIG
    • PaninDai-ichiLife
    • Sequis Life
    • Sinarmas MSIG Life

Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:

  • Name and passport of patient and caregivers
  • Contact details
  • Flight details
  • Appointment details

Alternatively, you can take a GrabCar or taxi from the airport to Island Hospital.

Need to book an Airport Transfer?

Plan My Journey

Accommodation

kelawai-facade
G Hotel (Kelawai)
Island Hospital, Gleneagles Hospital Penang
10459_14021909340018384415
Gurney Bay Hotel, A PARKROYAL Hotel
Island Hospital, Gleneagles Hospital Penang
331116375
Mansion One
Island Hospital, Gleneagles Hospital Penang
ictwe-exterior-5533-hor-clsc_E7BE6E1B-BF2A-40D9-2BF366A97DCC7976-e7be6daac4650f7_e7be7c17-d6d4-d2a7-e577fd383cb4cf0b
Penang Marriott Hotel
Island Hospital, Gleneagles Hospital Penang
1620285140Vouk-Hotel-Suites-Facade-Night-Viewe-1920w
Vouk Hotel Suites
Island Hospital, Gleneagles Hospital Penang

Attractions

Malaysia-Penang-George-Town-Cheong-Fatt-Tze-Mansion-1440x1080
Cheong Fatt Tze Mansion

Immerse yourself in the rich history and culture at The Blue Mansion, one of the most iconic buildings to have won the UNESCO award.

googlemap Google Maps
Clan-Jetties-500x500
Clan Jetties

Visit a water village built by Chinese immigrants more than a century ago.

googlemap Google Maps
61f557b7104fdfdbef80aab4_ESCAPE-Penang-1280x720
Escape Adventure Play

Enjoy an exciting getaway at an award-winning theme park with exciting rides in a natural environment.

googlemap Google Maps
Fort-Cornwallis-500x500
Fort Cornwallis

Discover a monument with great historical significance built in the 17th century.

googlemap Google Maps
gurney-plaza_standard
Gurney Plaza Mall & Gurney Paragon

Shop and Dine at two of Penang's busiest malls.

googlemap Google Maps
The-Top-Komtar-Picks
The Top Komtar

Experience a breathtaking panoramic view of Penang in the 6th tallest building in Malaysia.

googlemap Google Maps
Bell mobile

Need assistance?
Just a click away and we’re ready to help.

Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.

Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia

Need assistance?
Just a click away and we’re ready to help.

Ask us anything from pre-appointment consultation, hospital recommendations, doctor’s schedules and appointments, cost estimates and more.

Business Hours*: Every Monday - Friday, 8AM - 8PM (UTC+8)
*Except on public holidays in Malaysia

Appointment
Whatsapp
Ask A Doctor
Travel Guide

Have a question?

We're here to help.