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Travel Guide for International Patients

If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.

After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations.

An appointment letter from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.

Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected.

Preparing for Your Trip Checklist

✓	Passport & Visa
✓	Doctor Reference Letter/Medical Documents
✓	Emergency Contact Information
✓	Passport-sized photographs
✓	Proof of Employment
✓	Income Tax Return Photocopy
✓	Health Condition Form
✓	Consent for Isolation Form
✓	Relation Proof with Accompanying Applicant

Download Your Checklist

Insurance Coverage

Insurance Group

AIG Travel Assist
AIU Assistance Department (Japan)
Emergency Assistance Japan Co. Ltd (EAJ)
Asia Assistance (AA) International Indonesia (Rebrand as Across Asia Assist)
Asia Assistance (AA) International
AXA Singapore
Allianz Worldwide Partners
Bupa International (Fullerton HealthCare Singapore)
Cigna International (Oversea)
Cigna International (Kuala Lumpur)
Euro-Center (Thailand) Co. Ltd
Global Assistance & HealthCare (Fullerton Health)
Henner International Medical Network
IA International Assistance Sdn Bhd
Insmart Company Limited
MSH China Enterprise Service Co.Ltd
Tokio Marine & Nichido Fire Insurance Co.
Syntech
United HealthCare Global
WellBe Malaysia Sdn Bhd
Generali Global Health Services (GGHS)
International SOS (M) Sdn Bhd
Global Benefits Group (GBG)
Asian Assistance (Thailand) Co. Ltd

Third Party Administrators (TPA)

AIA Shared services (AIASS) - Regional Health Passport

Find a Flight to Visit Us

Planning your journey to one of our hospitals? Explore the best flight options and convenient schedules to make your trip as smooth and stress-free as possible.

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Airport Transfer

You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information: